Repair Your Computer using these Viral Cleaning Steps
One Method - Here are the steps to remove viruses from your computer The following virus removal steps assume you have some technical skills. i.e. You know how to create Folders / Directories, and you know how to get to the DOS prompt and navigate. Most importantly, you know how to follow directions and won't blame us if you your computer becomes inoperable. If you are not technical or just need someone to blame, call someone who is technically adept and doesn't mind being your "Whipping Boy". We are NOT responsible for damage you may cause.
1. HitmanPro - A second opinion Web Scan - download.cnet.com/Hitman-Pro-3-32-bit/3000-2239_4-10895604.html
2. Prevx - Works if other Antiviral applications installed - prevx.com
3. MalwareBytes - Works if AV installed - 2-spyware.com/download-malwarebytes-anti-malware.html
4. Spybot S and D - Works if AV installed - safer-networking.org/en/download/index.html
5. MSFT Scan - Web Scan, Registry Cleaner, Deletes temp files - microsoft.com/security/scanner/en-us/default.aspx
6. TrendMicro - Web Scan - housecall.trendmicro.com
7. ComboFix - Rootkits scanner - bleepingcomputer.com/combofix/how-to-use-combofix
8. GMER - Rootkits scanner - gmer.net
9. SOPHOS - DOS viral scanner - sophos.com/support/knowledgebase/article/13252.html
10. HijackThis - Creates startups log and selective delete - download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
Other Steps to remove viruses:
1. Download UBCD using another clean, uninfected computer. Follow the documentation to BURN (create) a bootable UBCD4Win CD / DVD
2. Boot your infected computer using the bootable UBCD4Win CD / DVD
3. Create a Directory / Folder on the C drive of the infected computer. Name it SAV32CLI
4. Download Sophos emergency copy of SAV32CLI to the C:\SAV32CLI - C drive SAV32CLI folder on the infected computer and extract into C:\SAV32CLI
5. Also download latest virus identity IDE files to the C:\SAV32CLI - C drive SAV32CLI folder on the infected computer and extract into C:\SAV32CLI
6. Go to the DOS Prompt - (also called Command Prompt also called CMD Prompt)C: (Press the ENTER key) --> CD\SAV32CLI --> (Press the ENTER key)
7. AT the C:\SAV32CLI prompt enter SAV32CLI -DI -P=C:\SCANLOG1.TXT --> (Press the ENTER key) the computer will now scan for viruses for about an hour
8. AT the C:\SAV32CLI prompt enter SAV32CLI -DI -P=C:\SCANLOG2.TXT --> (Press the ENTER key) the computer will now scan for viruses for about an hour
9. AT the C:\SAV32CLI prompt enter SAV32CLI -REMOVE -P=C:\REMOVLOG.TXT --> (Press the ENTER key) the computer will now scan for viruses for about an hour
10. Some Viruses may still remain. Remove the UBCD, Re-boot your computer into a normal windows session and rescan your computer with the following online tools
a. Trendmicro Housecall - Web scan
b. Spybot Search and Destroy - Spyware removal
c. ESET Online Scanner - Web scan
d. ComboFix - Web scan and repair
e. MalwareBytes - antivirus protection
When all of the tests have been run successfully and hopefully all viruses have been removed, install ONLY ONE Antivirus program like Vipre for future protection
Need more help? Contact us at MoreInfo@RepairYourComputer.com
